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Privacy Policy

In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter referred to as LOPD) and Royal Decree 1720/2007, of December 21, which approves the Regulation implementing the LOPD (hereinafter referred to as RDLOPD), Estudio Cerámico, S.L (hereinafter referred to as Estudio Cerámico) wishes to inform users of the website about the policy regarding the treatment and protection of personal data of those individuals who voluntarily communicate through email with Estudio Cerámico, S.L., fill out data collection forms, make an online purchase, or use any other service present on the website that involves the communication of their personal data to Estudio Cerámico, S.L..

Estudio Cerámico, S.L. informs the user of the website that this privacy policy contains all aspects related to the processing of personal data that Estudio Cerámico carries out as the data controller through the website. If the user – after reading this document – continues to use the services, they will be expressing their express acceptance of this privacy policy and the processing of personal data. Otherwise, the user must leave the website.
Likewise, the user is informed that these conditions will be subsidiary to those others that may be established with a special character and communicated to the user without limitation through registration forms, contracting conditions, or conditions of particular services, with the present policies being complementary to the previous ones insofar as they do not contradict them.

The user is informed that any processing of personal data will be subject to the current legislation in Spain regarding data protection established by the LOPD and its complementary and development regulations.

For these purposes, personal data shall be understood as any information concerning identified or identifiable natural persons, which in the latter case unequivocally identify the data subjects, and by user, any identified or identifiable natural person who uses a service of the information society provided on this site and communicates their personal data to Estudio Cerámico, S.L. through the same, such as, without limitation, email, filling out data collection forms, making online purchases, or others.

1. IDENTIFICATION OF THE LEGAL ENTITY RESPONSIBLE FOR THE FILE
Estudio Cerámico, S.L. informs the user of the website of the existence of several treatments and files of personal data whose responsible is Estudio Cerámico, S.L. domiciled at Partida Rachina s/n, San Juan de Moró, 12130 where the personal data derived from the operation of this website are collected and stored, or that the user communicates to Estudio Cerámico through any means.

2. PURPOSES FOR WHICH PERSONAL DATA ARE INTENDED
The user accessing the website of Estudio Cerámico, S.L. is not obliged to provide personal information for the use of the site; therefore, any data communication for these purposes will be because the user has voluntarily decided to navigate or use personalized services.
However, Estudio Cerámico, S.L. also has – in particular and without limitation – forms for requesting personal data for the subscription by users to particular web services such as, without limitation, the prior registration for making an online purchase, those forms provided during the online purchase process that a user performs necessary to carry out the management thereof, those forms provided for warranty management, withdrawal and returns, the contact form, as well as any other forms that Estudio Cerámico decides to include on its website.
In this regard, in particular and without limitation, if the user is interested in accessing particular services conditioned on prior registration, they must fill out the forms for requesting personal data or other means for the user’s adherence to the particular services offered through the website. Notwithstanding the above, in the aforementioned cases, the conditions for the processing of data established and communicated to the user by Estudio Cerámico, S.L. through registration forms, online purchase conditions, and/or conditions of particular services, will apply preferentially, with the present policies being complementary and subsidiary to the previous ones insofar as they do not contradict them.
Estudio Cerámico, S.L. generally does not request specially protected data from the user, understanding these according to articles 7 and 8 of the LOPD data related to race or ethnic origin, religious beliefs, criminal records, physical or mental health, or sexual orientation. In case it is required and necessary to process any of the aforementioned personal data, Estudio Cerámico will request the express consent of the user to collect and use that information, informing them clearly, unequivocally, and expressly of the purpose of the collection and processing of said information beforehand.
Notwithstanding the above, the communication by the user of this type of data to Estudio Cerámico, S.L. constitutes an express manifestation of their willingness for the processing of such data by Estudio Cerámico, in accordance with the legitimate purposes that motivate said communication.

3. INFORMATION AND CONSENT
When the user does not maintain any legal relationship with Estudio Cerámico, S.L., they should take into account and be informed that sending an email to Estudio Cerámico – to the email addresses published in the “Contact” section – as well as the communication by the user to Estudio Cerámico of any other personal data through any means implies the provision of their free, unequivocal, specific, informed, and express consent for the processing of their personal data by Estudio Cerámico, S.L.
In general, the processing of personal data of users may be carried out – without limitation and by way of example – for the following purposes:
If the user contacts Estudio Cerámico, S.L. to make inquiries or request information, such data processing will be carried out for the purpose of attending and responding to the received communications as well as sending the requested information to Estudio Cerámico.
If the data is provided to Estudio Cerámico, S.L. in order to register on the site, the data will be processed for the purpose of managing the registration process on this website as well as ensuring the management of the user’s account. In their account, the user will have a series of services and, in addition, they will be able to view their history and order details, discount vouchers, gift lists, and personal data.
If the user is registered, Estudio Cerámico, S.L. may use their data to send them information related to the service and in particular notifications about possible service interruptions, changes to the services, changes to usage policies, privacy, cookies, and/or purchases through the site or others that are necessary within the framework of the established legal relationship.
If the data is provided for the purpose of making an online purchase, the data will be processed to manage said purchase, which includes authenticating the user’s identity, processing their order, collecting the price, and delivering the product, warranty management, returns, and right of withdrawal, customer service, discount vouchers, as well as any purposes derived directly or indirectly from making an online purchase through the website, all without prejudice to the fact that this information will be specifically indicated in the Special Contract Conditions and in the data request forms used for such purposes.
In cases where the user expressly agrees to receive commercial communications related to the products and services marketed by Estudio Cerámico as well as those products and services marketed by its partners in relation to the following sectors of furniture and decoration activity, their data will be processed to manage the sending of the same as well as the possible revocation of the user’s consent, opposition to processing, unsubscribing, or exclusion from the sending of advertising communications and the service. For the purpose of the latter, Estudio Cerámico, S.L. may process the minimum essential data of the user to ensure the cessation or non-receipt of advertising commercial communications when requested.
In accordance with the above, if the user does not agree with the processing of their data by Estudio Cerámico, S.L., they must refrain from communicating or sending their personal data to Estudio Cerámico, conducting anonymous browsing of the website, or, if applicable, not using the website’s services.
Personal information will only be used for limited purposes, such as those outlined above and/or, without limitation, those that are unequivocally informed prior to the collection and processing of the data of the interested party and constitute a legitimate processing by Estudio Cerámico, S.L.
In the provision of the services and content offered through the website, Estudio Cerámico, S.L. may at some point request personal data from the website user through forms or other means. In such cases, Estudio Cerámico will include informative communication in the data collection form, indicating all the conditions for the processing of personal data in accordance with article 5 of the LOPD, such as the mandatory or optional nature of the response to the questions posed, the consequences of obtaining the data or refusing to provide it, the purposes of the collection, the possible transfers that may be made, and, where appropriate, will request consent for the processing of personal data. Likewise, those services that have particular conditions will include the corresponding informative text of the conditions that particularly regulate the use of the service. These policies will always be complementary and subsidiary to the informative texts indicated in what does not contradict them.

4. IDENTIFICATION OF RECIPIENTS REGARDING WHOM ESTUDIO CERÁMICO S.L. INTENDS TO MAKE DATA TRANSFERS OR COMMUNICATIONS
Estudio Cerámico, S.L. only plans to make data transfers or communications that, in accordance with article 11.2.c. of the LOPD, it must carry out to meet its obligations with the competent Public Administrations in the matter, in cases where it is required by current legislation in each area at any given time, and, if necessary, to other entities such as State Security Forces and Bodies, Judges, Public Prosecutor’s Office, Courts, Court of Auditors, or the Ombudsman.
In the event that the user makes an online purchase through the website, Estudio Cerámico, S.L. may transfer their data to third parties necessarily involved in the management of the purchase in order to correctly manage the entire purchasing process, such as banking entities involved in the payment of the product price, courier companies, transportation, insurance, assembly companies, and any other third parties that necessarily, directly or indirectly, intervene in the management of the online purchase in all its phases and processes in accordance with the applicable laws in force. For this purpose, Estudio Cerámico will expressly inform the user of the recipients of their data and the purpose of the communication in the registration form itself as well as in the Specific Contractual Conditions and legal texts regulating it. If the user does not agree with the proposed data transfers, they must refrain from making any online purchases.
In the event that the user participates in any event organized by Estudio Cerámico, S.L., their data may be transferred to third parties involved in the event management.
Similarly, Estudio Cerámico, S.L. informs the user that any other data transfer that must be made will be communicated to them in accordance with the LOPD, providing them with clear, precise, and unequivocal information about the recipients of the information, the purpose for which the data will be used, and the nature of the data transferred. If required by the LOPD, explicit, specific, and informed consent will be requested from the user beforehand.

5. OTHER INFORMATION RECIPIENTS
Estudio Cerámico, S.L. warns the user that this entity is only responsible and guarantees the confidentiality, security, and processing of data in accordance with this policy, regarding the personal data collected from the user through this website, and does not have any responsibility for the processing and subsequent use of personal data that may be carried out by third-party service providers of the information society who may access such data in the course of providing their services or carrying out their activities.
Third-party service providers of the information society shall be understood -without limitation- as natural or legal persons providing the following services: (i) Transmission through a communication network of data provided by recipients of the service. (ii) Services providing access to said network. (iii) Data storage or hosting services. (iv) Provision of content or information.
Likewise, Estudio Cerámico, S.L. is not responsible for the data processing carried out by third parties who establish hyperlinks with Estudio Cerámico, nor for those responsible to whom Estudio Cerámico refers users of its website through hyperlinks.

6. DATA QUALITY
Estudio Cerámico, S.L. warns the user that, except for the existence of legally constituted representation, no user may use another person’s identity and communicate their personal data. Therefore, the user must always bear in mind that, when using email, they may only include personal data corresponding to their own identity and that are appropriate, relevant, current, accurate, and true. For these purposes, the user shall be solely responsible for any direct and/or indirect damage caused to third parties or to Estudio Cerámico by the use of another person’s personal data, or their own personal data when they are false, incorrect, not current, inappropriate, or irrelevant. Likewise, the user who communicates the personal data of a third party shall be responsible to the latter for the obligation of information established in article 5.4 of the LOPD when the personal data have not been collected from the data subject themselves, and/or for the consequences of not having informed them.

7. DATA OF MINORS OR LEGALLY INCAPACITATED INDIVIDUALS
Likewise, if the user is under eighteen (18) years of age or legally incapacitated, Estudio Cerámico, S.L. warns of the need to obtain the consent of their parents, guardians, or legal representatives for the communication of their personal data to Estudio Cerámico. Therefore, Estudio Cerámico requests that they refrain from using the email service and do not register for any service or application of Estudio Cerámico. The registration and use of the services of this site, particularly the purchase, are prohibited for individuals under eighteen (18) years of age and legally incapacitated individuals who, in the latter case, are not legally represented in accordance with applicable laws. Otherwise, Estudio Cerámico, S.L. is not responsible for the actions of the minor or legally incapacitated individual.

8. FOLLOW US ON SOCIAL MEDIA
Social media are services provided by third-party providers that allow users to participate in a virtual community with other users through which they can create their own public profile to create and share content, information, and personal data with other users of the network.
In a social network, users can create an account or profile for personal or commercial purposes. The operation of the social network is regulated primarily by the conditions established by the owner and/or provider of the network and secondarily, when it comes to accounts or profiles for commercial purposes, by the terms and conditions established by the manager of the profile, official page, or commercial account.
Estudio Cerámico, S.L. has profiles on some social networks such as, but not limited to, Facebook, Twitter, and Pinterest. You can follow and become a fan of Estudio Cerámico on the mentioned social networks and on various other social networks indicated through this Estudio Cerámico website.
Our official sites and pages on social networks are intended for individuals over 18 years of age. Therefore, if you want to be part of our official sites and pages, you must be over 18 years old and carefully read the terms and policies published by Estudio Cerámico, S.L.
Estudio Cerámico, S.L. is responsible for the administration of its sites and official pages on social networks only when they are the original official sites and pages and have therefore been created by Estudio Cerámico, and when the operation of the social network itself allows Estudio Cerámico to administer them.
If the user becomes a follower of the official sites and pages of Estudio Cerámico, S.L., the user must respect the specific conditions provided and published on each site or official page by the provider and owner of the social network, as well as those published by Estudio Cerámico. Becoming a “friend” or “follower” of our official sites and pages on social networks implies that the user consents to the processing of their data as established in the policies and conditions that regulate their use in each case.
Estudio Cerámico, S.L. is not responsible for unofficial sites and pages that other third parties may create on social networks, even if they imitate the image and look & feel of Estudio Cerámico.
Estudio Cerámico, S.L. is responsible for the processing carried out through its sites and official pages on social networks. If the user becomes a friend or follower of our official sites and pages on social networks, their personal data will be processed for the purpose of properly administering the site or official page, understanding your opinions and/or comments, as well as informing you and involving you in the different events organized by Estudio Cerámico through such sites and official pages on social networks.
In any case, the user is informed that Estudio Cerámico, S.L. may remove from its sites and official pages on social networks any information that goes against the rules established in the legal conditions of the provider or owner of the social network in each case, particular conditions established by Estudio Cerámico that regulate its official sites and pages, as well as against what is provided by law, morality and public order, and/or against the legitimate rights of third parties.
Likewise, the owners or providers of social networks may remove content that, either on their own initiative or through a report from another user, goes against the rules or operating regulations imposed by the provider or owner of each of the networks.
To unfollow the site or official page of Estudio Cerámico, S.L. or any of the official sites or pages on social networks, the user must follow the steps indicated in the operating and use conditions of each network provider without Estudio Cerámico being able to intervene in said process. However, Estudio Cerámico reserves the right to create, edit, modify, and/or delete its official sites and/or pages without the need to inform the user in advance.
For any inquiries regarding the processing of data carried out on followers of Estudio Cerámico, S.L.’s sites or official pages on social networks, the user can contact Estudio Cerámico through the contact form on this website.

9. DATA UPDATING
The user is the sole source of information for their personal data, so Estudio Cerámico, S.L. kindly requests that, in order to keep their data updated and current at all times in accordance with the principles of the LOPD, they communicate any changes to them. Such modification can be made by the registered user on the site, directly by modifying the data in their account or through the exercise of their rights, according to the procedure established in this policy in the section regarding the exercise of the rights of access, rectification, cancellation, and opposition.

10. EXERCISE OF OPPOSITION RIGHTS AND REVOCATION OF CONSENT GRANTED FOR RECEIPT OF COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS OR EQUIVALENT ELECTRONIC COMMUNICATIONS MEDIA
The user is informed that, pursuant to articles 21.2 and 22.1 of the LSSICE, they have the right to object to the processing of their data for promotional purposes for receiving commercial communications, as well as to revoke the consent given at any time for this purpose, in either case, by simply notifying their intention to Estudio Cerámico, S.L. For this purpose, they may request opposition and/or revocation of consent as well as exclusion or removal from the service of receiving commercial communications by sending an email to Estudio Cerámico, S.L. at the following address: estudioceramico@estudioceramico.es with the subject “unsubscribe” or expressly indicating their opposition, revocation of consent, or request for exclusion from receiving commercial communications by electronic means or equivalent communication media.
Your request will be considered by Estudio Cerámico, S.L. to ensure the exercise of your rights to cease receiving commercial communications by electronic means or equivalent communication media in accordance with the regulations on electronic commerce and information society. For this purpose, Estudio Cerámico, S.L. may process the minimum necessary data of the user to guarantee the cessation or non-receipt of advertising commercial communications as requested.

11. EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION OF DATA
Estudio Cerámico, S.L. informs the user of the possibility to exercise their rights of access, rectification, cancellation, and opposition by written request addressed to Estudio Cerámico, S.L. at the following address: Partida Rachina s/n San Juan de Moró, 12130. For this purpose, the interested party must send Estudio Cerámico, S.L. a written communication indicating the request or right being exercised along with a copy of their ID card or legally valid document proving their identity.
The user is reminded that if they are registered on the site, they may access and modify their data through their account.

12. COOKIES AND DATA STORAGE AND RECOVERY DEVICES ON TERMINAL EQUIPMENT
Estudio Cerámico, S.L. may use cookies when a user browses the website’s sites and pages. Such cookies will be used by Estudio Cerámico under the conditions and for the purposes described in its Cookie Policy.

13. SECURITY MEASURES ADOPTED IN RELATION TO THE PROCESSING OF PERSONAL DATA
Estudio Cerámico, S.L. informs the user that, in accordance with the provisions of the LOPD and the RDLOPD, it has adopted the necessary technical and organizational measures to guarantee the security of personal data and to prevent alteration, loss, treatment, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed, whether arising from human action or from physical or natural means. The company will only record personal data in files that meet the conditions determined in the aforementioned Regulation regarding their integrity and security, as well as those of the treatment centers, premises, equipment, systems, and programs. Likewise, Estudio Cerámico guarantees the user compliance with the duty of professional secrecy regarding the user’s personal data and the duty to keep them confidential.

14. RECOMMENDATIONS TO USERS
Estudio Cerámico, S.L. recommends to users to use the latest versions of software programs for their Internet browsing, given the incorporation of greater security measures in these.
Likewise, Estudio Cerámico, S.L. recommends to users to use the security mechanisms available to them (secure web servers, encryption, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent necessary, as there are risks of identity theft or communication violation.
Estudio Cerámico, S.L. reminds users that the Internet is not secure. However, there are different means that allow you to improve the protection of your data. Therefore, use any means available to protect your data and communications, such as legally available encryption for confidential email and access codes to your own Internet-connected device.
Finally, Estudio Cerámico, S.L. warns of the importance of reading, understanding, and, if in agreement, accepting the conditions published on the websites, and particularly on this site, all legal conditions published prior to the use of the services, and especially before making a purchase through the site.

15. UPDATE OF POLICIES
Occasionally, Estudio Cerámico, S.L. will update this privacy policy and the treatment of personal data of website users.
Any modification to this policy will be published and notified on the Estudio Cerámico, S.L. website and within the policy itself. Users should note that the treatment of data they have provided to Estudio Cerámico will be governed by the current and published policies and conditions at the time they provided their personal data to Estudio Cerámico. If applicable, any modifications will be governed by the new modified version, without prejudice to the preferential application of specific legal texts such as informative texts included in coupons and data collection forms, as well as in particular service conditions.
In any case, it is the user’s responsibility to periodically access the privacy policies published by Estudio Cerámico, S.L. in order to know the latest version at all times.
Estudio Cerámico, S.L. reminds the user that, if they – after reading this document – continue to use the website’s services and provide their personal data to Estudio Cerámico, they will be expressing their explicit acceptance of this privacy policy and treatment of personal data. Otherwise, the user should refrain from using the services and contents of the website in a way that communicates their personal data to Estudio Cerámico, S.L., and instead opt for anonymous browsing.

16. CONTACT INFORMATION
Estudio Cerámico, S.L. will gratefully receive any feedback the user may provide regarding this privacy policy and protection of personal data. For this purpose or to make any inquiries regarding the same, the user can contact Estudio Cerámico through the contact form on this website.

Policies

Cookie Policy

Use of Cookies

By using our website, you consent to the use of cookies as detailed below:

Cookies are small text files that are downloaded to your browser while you use the Internet. They are used by website promoters to help users navigate such websites efficiently and to perform certain functions. Because their central role is to improve/enhance the use or processes of the website, disabling cookies could prevent users from performing certain functions on our website.

Cookies are created when the user’s browser loads a particular web page. The website sends information to the browser, which creates a text file. Each time the user returns to the same website, the browser retrieves and sends this file to the website’s server. Cookies do not contain any information that identifies the individual.

We use certain cookies that are essential for the proper functioning of the website. This category of cookies includes those that allow the website’s servers to determine whether you are logged into the system, respond to actions while you are logged into the system, and set the language of the website according to your location. Consequently, some services provided by the website will not be accessible to you if you do not allow these cookies to be downloaded to your browser.

Additionally, we use Google Analytics Cookies, which carry out statistical analysis. We use this cookie to monitor and evaluate the use of our website (such as browser usage, the number of new visitors, and responses to marketing activities). This helps inform any improvements made to the website. We emphasize that this does not contain any information that personally identifies you. However, you can choose to disable Google Analytics Cookies. Alternatively, nearly all browsers (Internet Explorer, Firefox, Google Chrome, Safari, etc.) allow you to change settings to block or delete cookies. As mentioned earlier, if you block all cookies from the website, some functions of the website will be ineffective.